The University of Iowa

Key & Access Services

What we do:

  • Issue keys and electronic access to buildings and rooms.
  • Maintain electronic building and room open & close schedules.
  • Manage the university's access control and alarm monitoring system hardware and software.
  • Issue orders for desk and cabinet keys and building re-keying.
  • Maintain a database of keys and cardholders.
  • Manage the video surveillance platform
Key Shop Services

The Key Services Shop is responsible for the security of all building doors, safes, vaults, files and locking devices, and grand master key systems through installation, maintenance and repair of a wide range of locking mechanisms and related hardware.

  • Installation & repair of door closers and hardware
  • Key check out
  • Key orders-new and duplications
  • Lock changes and repairs
  • Master-key system design
  • Room signage installation
  • Door closers & hardware
Access Services

The Access Services Shop is responsible for the security of all electronic access-controlled doors and associated electronic components, and managing the video surveillance platform and intrusion systems integrated with electronic access to CCTV.

  • Card reader repair
  • Accessible door operators
  • Door holders
  • Assigning access as directed by department authorizers
  • Assist departments with issuance of temp/visitor cards
  • Program door schedules for authorizers

Key & Access Staff


Director, Key & Access Services 

Senior Security Systems Engineer

Security Systems Engineer

Electronics Technician I 

Electronics Technician I

Electronics Technician II 

Clerk IV

Key Operations Coordinator

System Control Tech 

System Control Tech 

System Control Tech


Security Systems Engineer


Locksmith in Training

Locksmith in Training





















Address and Hours


806 University Capitol Centre
Iowa City, IA 52242-5500


Monday – Friday

  • 8:00 a.m. to 12:00 p.m., and
  • 12:30 p.m. to 4 p.m. 


Take the elevator (or stairs) located on the south side of the Old Capitol Mall (near the parking ramp) to the basement level. We are located next to the UI Department of Public Safety.


Lock Shop:

Access Services:



Complete a Purchase Requisition. For temporary checkout, please come to Key & Access Services to obtain a checkout form. Then, have it signed with proper authorization - contact your building coordinator for authorizer information. You can also use the FM@YourService customer service portal.

Department heads and building coordinators; Red tag keys - ITS - George Stumpf, Brad O'Meara

Pick up your keys at Key & Access Services, 806 University Capitol Centre (basement). We do not send keys in the mail, only authorized staff may pick up keys.

Request electronic access via your building coordinator or administrative software operator.

Return keys before the expiration date to Key & Access Services. Do not send keys in the mail.

Please bring the key or access card to Key & Access Services, 806 UCC.

Key & Access Services only duplicates university keys with proper authorization.  Facilities Management employees can turn in damaged keys for replacement with required requisition

Contact Key & Access Services.

Turn in to Key & Access Services.

Make a request through the FM@YourService customer service portal.

Not without proper authorization from the authority hiring the contractor's work.

Access Cards 

An access card is used to gain entry into a locked building or room instead of using keys.

New incoming students who attend orientation will receive their access card with their University ID. Students that did not attend orientation will need to go to the Iowa One Card office.

  • Maintain, secure and be responsible for any access card issued.
  • Do not share or loan your card.
  • Report loss or theft of access card to the Department of Public Safety, residence hall desk, supervisor, building coordinator, or Access Services.
  • Do not punch a hole in the card.

The card is the property of the University of Iowa.  It is non-transferable and must be returned to the university upon request or separation.

To report a lost or stolen card, follow the detailed instructions on the Iowa One Card website

Please notify the Iowa One Card office immediately if you discover that your card is lost or stolen. Promptly reporting the card missing will protect you from improper charges to your account and other misuse of the Iowa One Card.

If you suspect the theft and/or unauthorized use of your card, report it immediately to the Department of Public Safety, residence hall desk, supervisor, building coordinator, or Access Services.

No. Access for individual buildings can be assigned to the card by the building coordinator for the specific building, or administrative software operator.